The Darkside

Shipping Policy

We deliver across HRM, Tuesday to Saturday, 9 am–12 pm (limited Mondays), or you can pick up from our store at 50 Eileen Stubbs Avenue, Unit 112, Dartmouth. Most orders need 48 hours' notice; select ready-made treats can be delivered same day, between 2 and 4 pm, Tuesday to Saturday, when ordered by 10 am. Delivery fee calculated at checkout.

Returns Policy

1. We do hope that you will be pleased with your purchase. However, if upon collection or delivery of the Products you find that they are not those ordered by you (for example, the color or wording is incorrect), or the order is incomplete, or a Product is in a damaged condition when you receive it, please notify us immediately by telephone at (902) 468-2700. If a Product is not as on the Order Confirmation or damaged we will credit or refund your purchase. In the case of damaged goods you must retain the damaged Products and all packaging for inspection by us. Subject to our report on the claimed damage and to these Terms we will refund the price you paid for the returned Products together with the delivery charge, or at our option we will provide you with a credit for further products. We will have no liability to you for any indirect loss.
2. We will only make a refund to the original credit card or debit card account used by you to make the online purchase. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
3. Since taste is a very personal matter and subjective we cannot accept the return of any Products merely because you do not like the taste.
4. The provisions of this clause do not affect your statutory rights.